Payment information entry form
In order for you to make a definite booking and to guarantee your payment, please agree with both our Cancellation & Privacy Policies by clicking on “agree” and move on to the next step.
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If you have agreed with both of the above policies, please move on to the next payment information page.
Spaces with * marks are essential information.
Paying by Credit Card
The amount specified by us will soon be withdrawn from your credit card account. In the event of cancellation, the full amount will be refunded to you at first, and then the following cancellation charge will again be withdrawn from your account.
- From 1 week to 2 days prior to the event: 20%
- On the previous day : 60%
- On the day of the event : 100%
Paying in cash on the program day
We would still like to ask you for your credit card information. Please rest assured that, if you choose to pay by cash, we will only confirm that your card is valid and NOT charge to your card account. We will need to do so, only when you cancel when our cancel charge is applied.
We recognize that earning and retaining your trust is one of the most important things we do as a business. Protecting your privacy is a responsibility we take very seriously.
Who We Are
WAK JAPAN sells our numerous travel-related programs through websites, brochures to direct clients. We also work with many affiliates who distribute our products and services to consumers through their individual websites.
What Information Do We Collect?
In order to purchase our products or services, it is necessary for you to disclose personal information, including your name, email address, credit card details and other identifying information in order to process orders and provide customer service.
If you do not provide personal information when purchasing one of our products or services, we cannot confirm your purchase or fulfill your booking.
To let us help you plan your on-going trips to Kyoto and Japan, we may send more relevant communications to you (if you choose to receive them) via the email address you provide.
In some cases we may also ask for personal demographic data such as your country of residence, gender, age, travel habits, etc.
How We Use Your Personal Information
We use your personal information in the following ways:
To provide you with the information you request about our products
To send you email marketing messages and information for which you have specifically subscribed
To fulfill your bookings
To confirm your purchases
To ensure you are correctly billed
To measure and track demographic details about our customers
To target content on our website to more closely match your interests
If you have selected to receive email marketing messages, to target the appropriate content for email marketing messages to better match your interests
If you make a purchase at our website, we may also send you information about new products, or ask your opinion about our websites, etc., so that we may improve our service to you and other consumers.
If you do not want WAK JAPAN to contact you in the future, please let us know by sending an email to our Privacy Officer at email@example.com.
If you subscribe to any of our email marketing messages, we will use your personal information to send you the information you requested. You will always have the option to unsubscribe by sending an email to firstname.lastname@example.org.
Some of the personal information we collect is shared with our service partners (e.g. tour operators) who are directly involved in fulfilling the purchases you have made from us.
We only provide our service providers with your name and your local contact details, if you provide them (e.g. your hotel name for pick-ups and drop-offs, your local phone number, etc.) We do not provide our service providers with any other personal information.
Finally, rest assured that unless you expressly authorize us to do so, we do not share your personal information with third-party organizations who are not involved in fulfilling the purchases you have made from us or who are not contracted by us.
Email Communications You Can Expect to Receive from WAK JAPAN
If you opt-in to receive communications from us, you will receive information we believe that will be of use and interest to you, such as product news, special offers/promotions, etc.
Our Distribution Partners and Suppliers
Our Security and Storage Measures
At WAK JAPAN we are committed to maintaining the integrity and security of your personal information.
We use industry-standard encryption protocols when receiving and transferring your personal information. In fact, when you send personal information to us over the Internet, we first require that a “secure session” be established using Secure Socket Layer (SSL).
Your personal information is stored in secure operating environments that are not accessible to the general public. We have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal information by our employees or third parties.
However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times.
WAK JAPAN will not be held responsible for events arising from unauthorized access to your personal information.
WAK JAPAN will rely on you telling us if you experience any unusual events that may indicate a breach in your information security.
We will then investigate whether the security breach was related to the data transmissions from or to WAK JAPAN and let you know what steps can be taken and have been taken to rectify the problem.
Further action, such as reporting incidents to the police or other proper authorities, may also be required.
Further Information About Privacy Laws
There is no single global entity that regulates personal information online. Instead, WAK JAPAN follows the privacy guidelines as specified by Japan Personal Information Protection Law.
WAK JAPAN Co.
761 Tenshucho, Takakura-dori, Nijo-agaru, Nakagyo-ku, Kyoto, Japan 604-0812
TEL:+81 75 212 9993 FAX:+81 75 212 9994
© Since 2011 WAK JAPAN.